At, we strive to provide our customers with the highest quality products and services. We are committed to ensuring your satisfaction with every purchase you make through our online invitation cards portal. However, it’s important to note that due to the nature of our business and the personalised nature of our products, we do not offer returns or exchanges once an order has been placed.

Personalised Products

All of the products available on are customised to meet your specific preferences and requirements. Whether you’re selecting a design template, adding custom text, or choosing special finishes, each order is meticulously crafted to reflect your unique style and vision. As such, we are unable to accept returns on personalised items unless they are defective or damaged upon arrival.

Quality Assurance

We take great pride in the quality of our products and go to great lengths to ensure that they meet the highest standards of craftsmanship and excellence. Before shipping, every item undergoes rigorous quality control checks to verify accuracy, clarity, and overall presentation. In the rare event that you receive a defective or damaged product, please contact our customer service team immediately for assistance.

Customer Satisfaction

Your satisfaction is our top priority, and we are committed to resolving any issues or concerns you may have to the best of our ability. If you have any questions about our products, customization options, or ordering process, please don’t hesitate to reach out to us. Our dedicated customer service team is here to assist you and ensure that your experience with is enjoyable and hassle-free.

Final Sale Policy

Please be advised that all sales made through are considered final once an order has been confirmed and processed. This includes but is not limited to:

  • Customised invitation cards
  • Specialty paper products
  • Accessories and embellishments

We kindly ask that you review your order carefully before completing your purchase to ensure that all details are accurate and satisfactory. Once an order has been submitted, changes or cancellations may not be possible, and refunds will not be issued.

Contact Us

If you have any questions or concerns regarding our No Return Policy or any other aspect of your shopping experience with, please feel free to contact us:

Our friendly and knowledgeable team is here to assist you and provide the support you need to make your event truly memorable.

Thank you for choosing for your invitation card needs. We appreciate your business and look forward to serving you again in the future!